All private appointments with Halo Medical or Florence Paediatrics begin with a short 5–10 minute video consultation. This allows our fully qualified orthotists to get to know you (or your child), understand your concerns, and determine the most appropriate next steps.
Cost: FREE
Why Start with a Video Consultation?
The initial consultation helps our team tailor the care to your specific needs. Whether you’ve been referred by a GP or are unsure about what kind of support you require, this quick conversation gives us the chance to assess your situation and guide you forward.
If you haven’t been referred, the consultation allows our orthotists to explore the area of concern, suggest the most suitable pathway, and schedule a face-to-face appointment at a time and clinic location that works for you.
Once we understand your needs, we’ll work across both the Halo Medical and Florence Paediatrics teams to identify the right specialist and facility, ensuring your next appointment is with the right expert, in the right place, at the right time.
Personalised, Patient-Focused Care
Our video consultations are more than just a conversation—they’re the first step in providing high-quality, personalised orthotic care. We take the time to listen carefully and ask the right questions to ensure we fully understand your or your child’s condition, goals, and preferences. This early insight allows us to plan the most effective treatment journey from the very beginning.
Convenient and Time-Saving
We know how valuable your time is, which is why our online consultations are designed to be quick, convenient, and flexible. Whether you’re seeking care for yourself or your child, you can speak to a trained orthotist from the comfort of your home, without needing to travel before it’s necessary. It’s a simple way to get clear guidance, fast.
The Right Care, From the Right Team
Depending on your needs, our orthotists will recommend the appropriate course of action and coordinate your care within the wider Medfac Orthotics network. Whether that means continuing with Halo Medical for adult orthotic treatment or being referred to Florence Paediatrics for specialised children’s care, we’ll make sure you’re supported by the most suitable team every step of the way.